SHIPPING POLICY

Last Updated: [06/11/2025]

Welcome to Rathnagiri Oil Mill (“we”, “our”, or “us”). By accessing or using our website [insert website URL] (the “Website”) or purchasing our product Green Drops Coconut Oil, you agree to comply with and be bound by the following Terms of Use (“Terms”).
Please read these Terms carefully before using our Website.

1. General

By visiting this Website or purchasing our products, you agree to these Terms, our Privacy Policy, and all applicable laws and regulations.
If you do not agree to any of these terms, please do not use our Website.

2. Use of the Website

  • You may use the Website only for lawful purposes and in accordance with these Terms.
  • You agree not to:
    • Use the Website for any fraudulent, harmful, or unlawful purpose.
    • Interfere with or disrupt the Website or its servers.
    • Attempt to gain unauthorized access to any portion of the Website.

We reserve the right to suspend or terminate access to anyone violating these Terms.

3. Product Information

We make every effort to display accurate product descriptions, prices, and images for Green Drops Coconut Oil. However, minor variations may occur due to differences in display settings or manufacturing updates.
All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

4. Food Safety and Quality

  • All products are manufactured and packed under hygienic conditions and comply with applicable Food Safety and Standards Act, 2006 (FSSAI) guidelines.
  • Each batch undergoes quality checks before dispatch.
  • Customers are advised to store the oil in a cool, dry place away from direct sunlight to retain freshness.
  • Do not consume the product after the expiry date printed on the packaging.

5. Orders and Payments

  • Orders are accepted through our Website or authorized platforms only.
  • You agree to provide accurate, complete, and up-to-date information while placing an order.
  • We reserve the right to cancel any order if payment is not received or in cases of suspected fraud or error.
  • Payments are processed securely through trusted third-party payment gateways.

6. Shipping and Delivery

We aim to dispatch all confirmed orders promptly.
Delivery times may vary depending on location and logistics. We are not liable for delays caused by courier or unforeseen events.

7. Returns and Refunds

Please refer to our Return and Refund Policy (if available) for detailed information.
If a product is damaged or incorrect upon arrival, contact us within [number of days] days of delivery with proof (photo/video) for assistance.

8. Intellectual Property

All materials on this Website, including text, images, logos, product names, and designs, are the property of Rathnagiri Oil Mill.
You may not copy, reproduce, modify, distribute, or republish any content without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Website or our products.
  • Our total liability for any claim shall not exceed the amount paid for the product purchased.

10. Third-Party Links

Our Website may contain links to third-party websites for your convenience. We do not control or endorse their content and are not responsible for their policies or actions.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.

12. Changes to These Terms

We may update or modify these Terms from time to time. Changes will be effective once posted on this page. Continued use of the Website signifies your acceptance of the revised Terms.

13. Contact Us

For any questions or concerns regarding these Terms, please contact:

Rathnagiri Oil Mill
📞 Phone: 9946180005
📧 Email: gireesh.rathnagiri@gmail.com